The unofficial end of the summer is officially one of the busiest times for buying a new car. The auto industry has learned to embrace technology. It has been utilized in daily business activities, including payment processing, client communication, and advertising. Consumers are using technology more than ever to search for and purchase vehicles, research dealerships, post on social media, etc. Given that technology use is undoubtedly at an all-time high, dealerships must continue to manage and update their systems.
Dealerships control their own technology; when something malfunctions, they fix it. Your dealership could suffer a lot if you wait to address these issues. It could be expensive and unexpected to find the proper solution and the required specialists. In order to save costs and reduce risk, auto dealerships have started making the switch to a managed services model. Businesses can benefit from the peace of mind that comes from knowing their technology is totally taken care of by using a managed services provider. Some major advantages of managed services for dealerships are listed below.
1. Reduced Costs
You will notice a reduction in overall expenses and the best part is your technology will be taken care of. An experienced managed services provider like Reis Informatica will identify wasteful spending on the technology you don’t need. You no longer need to worry about added costs if something goes wrong or surprise bills. You always know your monthly fee in advance and can budget accordingly without any surprises.
2. Certified IT Engineers and Technicians
Working with a managed services provider gives you access to their full staff of qualified and certified professionals. Reis Informatica offers offices around the globe with 24/7 service! You don’t have to hire 50 experts to manage your dealership’s systems, you will have access to ALL of our technicians any time of the day!
3. Faster Response Times
One of the benefits of managed services for your dealership is quick response times. Because most of your technology can be monitored and managed remotely, problems can be detected and resolved immediately. If a remote technician cannot solve the problem, someone will be on-site in a timely manner.
4. DMS & Vendor Management/Escalation
With years of experience managing dealerships and experience with vendors, we know how to handle the process efficiently and effectively. This takes the burden off of you and gives you more time to do what you do best. Selling and servicing vehicles!
5. Around-the-clock monitoring and availability
You don’t have to worry about a power outage after business hours or when your IT guy will go on vacation. Reis monitors your data 24/7/365. Even on holidays, your technology is still being completely taken care of! Now that is peace of mind! We are always secure, reliable and available.
6. Proactive Model & Improved User Experience
In order to provide the best experience for your clients, your technology needs to run smoothly. As your managed service provider we can fix problems before they occur rather than waiting until something breaks. This allows for smoother sales transactions, easier communication, and an overall better experience for anyone and everyone interacting with your dealership.
If you are interested in partnering with a managed services provider or want to speak about your dealership's IT options, reach out to our team and schedule your complimentary business systems assessment with one of our experienced technicians today!